Featured Customer Story

Streamlining insights in style: How Tapestry empowers omnichannel retail excellence with unified data analytics

Tapestry is a multinational fashion holding company, home to iconic brands like Coach, Kate Spade, and Stuart Weitzman.
With 500+ stores and a global network of fashion resellers, Tapestry operates a multi-channel network spanning retail outlets and e-commerce platforms, and leverages data analytics to optimize operations across its value chain.

“Our Strategy partnership has been excellent. We feel really confident that Strategy is the way to go for us as we unlock future business growth.”

Karthik Iyengar
Director of Business Intelligence

Elevating data analytics with Strategy

From tracking buying patterns to elevating in-store experiences, data powers Tapestry’s multi-channel retail strategy. The organization set out to make trusted data accessible to retail associates, merchandisers, and business teams across the customer journey.

By enabling consistent, role-based access within a unified data ecosystem, Tapestry aimed to reduce reporting turnaround time and streamline self-service analytics across the business.

Unlocking visibility with a unified data foundation

Tapestry identified Strategy’s Universal Semantic Layer as a core advantage, using it to harmonize data definitions, KPIs, and relationships across channels. The solution centralized security and delivered consistent, governed, role-based access across the organization.

This unified data foundation enabled stakeholders to surface real-time insights across a variety of Strategy solutions—from executives monitoring core KPIs on mobile to regional leaders using self-service dashboards.

“We want to give the power of data to the end users. We don't want them to rely on IT to build reports—Strategy provides that platform.”

Karthik Iyengar
Director of Business Intelligence

Powering business impact with trusted insights

Tapestry’s centralized data ecosystem unified customer and sales data across 500+ stores and e-commerce channels.
Built on the universal semantic layer, it governed data access and accelerated insights, enabling teams to improve operational decisions in real time—from performance reporting and strategic execution to inventory optimization and timely fulfillment.

With this foundation in place, Tapestry is positioned to advance its multi-channel data strategy. The retail leader plans to deepen its partnership with Strategy and integrate AI Agents to further expand insight accessibility.

1M+ CUSTOMERS GAINED

5%+ SALES GROWTH ACHIEVED

Result attributed to solution-enhanced campaign execution

$2.2B IN RECORD REVENUE

Data-fueled campaigns and strategies contributed to strong performance

Driving retail decisions with customer-driven analytics

Discover how Tapestry unlocks omnichannel retail insights and delivers actionable data to every store, every day.

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See how Tapestry empowers peak productivity with a suite of mobile apps that give their people powerful insights at their fingertips.

Learn how their Strategy solution suite—powered by the universal semantic layer—helps Tapestry plan merchandising strategies, manage inventory levels, deliver timely fulfillments, and optimize category sales across 500+ stores and a global network of resellers.

Retailers need real-time insights to deliver meaningful customer impact.
Strategy brings semantic logic, enterprise-grade security, and AI analytics together in one unified ecosystem—helping teams make faster, more accurate decisions.

Explore Strategy solutions for retail

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Introducing Strategy Mosaic: The world’s first Universal Semantic Layer

See how Mosaic automates the data integration, wrangling, and preparation processes—delivering seamless data access and insights across your organization.

Discover Strategy Mosaic

Streamlining insights in style: How Tapestry empowers omnichannel retail excellence with unified data analytics

Karthik IyengarDirector of Business Intelligence

Elevating data analytics with Strategy

Unlocking visibility with a unified data foundation

Karthik IyengarDirector of Business Intelligence

Powering business impact with trusted insights

1M+ CUSTOMERS GAINED

5%+ SALES GROWTH ACHIEVED

$2.2B IN RECORD REVENUE

Driving retail decisions with customer-driven analytics

Retailers need real-time insights to deliver meaningful customer impact.Strategy brings semantic logic, enterprise-grade security, and AI analytics together in one unified ecosystem—helping teams make faster, more accurate decisions.

Explore more customer stories

Introducing Strategy Mosaic: The world’s first Universal Semantic Layer

MicroStrategy is now Strategy! I can tell you more!

Karthik Iyengar
Director of Business Intelligence

Karthik Iyengar
Director of Business Intelligence

Retailers need real-time insights to deliver meaningful customer impact.
Strategy brings semantic logic, enterprise-grade security, and AI analytics together in one unified ecosystem—helping teams make faster, more accurate decisions.