Lotte Department Store AI Revolution: Smarter Decisions, Seamless Retail

Introducing the 'BI Agent'

1

Industry First

Lotte Department Store becomes the first in the retail industry to adopt Strategy's generative BI platform 'Strategy One'.

2

Conversational AI

The system allows non-experts to perform intuitive data analysis through conversational AI.

Dramatic Efficiency Gains

Video thumbnail - MicroWorld 2021 session Accelerate Your Analytics User Adoption

70%

Time Saved

Customer analysis tasks now take up to 70% less time after just one month of operation.

10%

More Analysis

Complex in-depth analyses increased by over 10% within the first month.

Enhanced Data Integration with Strategy

Internal Data

Comprehensive customer information from existing systems.

External Factors

Weather patterns, foot traffic, and market trends now integrated.

Improved Trust

Enhanced reliability of analysis results through comprehensive data.

Strategy AI for Analytics

Auto SQL

Generate complex SQL queries through simple natural language requests, eliminating the need for technical expertise.

Auto Dashboard

Create comprehensive visual dashboards instantly with AI.

Auto Answers

Get immediate insights to business questions through conversational AI without complex query building.

Advanced analytics with AI

Leverage AI to discover hidden patterns and predict future trends.

The Future of Retail Decision-Making

"Well-refined and analysed data will play a major role in business decision-making going forward. Lotte Department Store will lead retail innovation based on data."

- Park Ju-dong, Lotte Department Store Data Platform Team Leader

Lotte Department Store AI Expansion Across Operations

This implementation is part of Lotte's broader AI strategy:

2024

Expanding AI applications across internal operations.

May 2025

BI Agent officially launched after successful testing.

June 2025

First month results show dramatic efficiency improvements.

Transform Your Business with Data-Driven Decision

Retail is evolving rapidly with AI and data analytics leading the way. Is your business keeping up with these innovations?