Why Smart Insurers Are Turning to Business Intelligence to Navigate a Turbulent Market
From pricing risk to detecting fraud, here’s how AI-powered analytics is rewriting the insurance playbook—by putting data at the heart of every decision.
The Insurance Market is Volatile
According to the Financial Times, the global insurance industry is bracing for average annual losses of $151 billion due to natural catastrophes. Layer in geopolitical uncertainties, inflation, and shifting regulations, and insurers are under more pressure than ever.
From adopting new regulations to meeting rising customer demands—insurers need real-time insights and agile tools to stay ahead.
What’s Holding Insurers Back?
Companies struggling in today’s environment are often facing one (or more) of the following roadblocks:
- Over Reliance on Legacy Systems: Not only are they slow and error-prone, but legacy systems are incompatible with modern BI and AI capabilities.
- Reactive, Not Proactive Decision-Making: Data is used to put out fires, instead of forecasting future risks or guiding strategy.
- Fraud Schemes Are More Sophisticated: With AI tools in the hands of fraudsters, outdated detection methods can’t keep up.
- Customer Expectations Are Shifting: In 2025, insurance customers expect hyper-personalized, digital-first service—and they won’t hesitate to switch providers to get it.
So why are some insurers faltering, while others are thriving? It all comes down to how well they harness their data.
Discover how AI-powered Business Intelligence is helping teams reduce risk, speed up claims, and deliver hyper-personalized service.
Using Smart BI to Transform Insurance
Companies leading the pack are using data smarter. They’re transforming operations with AI-powered BI tools that make decisions faster, more accurate, and more scalable.
1. Real-Time Data for Claims and Underwriting: With BI, underwriters and claims teams get instant visibility into volumes, anomalies, and bottlenecks—across regions, adjusters, or policy types.
✅ Faster decision making | ✅ Fewer delays in approvals or payouts | ✅ Stronger cross-team visibility |
2. Predictive Analytics to Side-Step Risks: By harnessing AI to analyze historical claims, market trends, and behavioral data, insurers can anticipate risk before it hits.
✅ More profitable pricing models | ✅ Better risk assessment | ✅ Reduced exposure to loss-heavy portfolios |
3. AI-Powered Fraud detection: BI platforms integrated with AI can spot suspicious patterns—like repeated claims in short timeframes, irregular repair bills, or geographic fraud clusters.
✅ Lower fraud loss ratios | ✅ Faster investigation cycles | ✅ Fewer missed red flags |
4. Portfolio Building for Tailored Support: Executives and analysts can segment performance data by product, geography, channel, or policyholder type. That means faster answers to high-stakes questions like:
✅ Which regions are underperforming? | ✅ Which policy types are seeing rising claim ratios? | ✅ Where should we double down—or pull back? |
Strategy One: A Modern Insurer’s Tool of Choice
Strategy One is built with the modern insurer in mind—an AI-powered BI platform that turns raw data into real-time insight.
Its semantic graph ensures shared metrics, clear definitions, and consistent performance tracking across your business.
Insurers use Strategy One to:
- Uncover insights through conversational AI
- Build custom dashboards
- Inject context-aware, real-time insights directly into workflows
All while operating on a secure, cloud-native architecture designed to scale with you.
From high-level reporting to custom, line-of-business solutions, Strategy One supports insurers at every step of their digital evolution.